Zales
Poor Quality

I've had my ring since 2008. I've lost track of how many times accent diamonds have fallen out of my wedding ring. Sometimes they have fallen out days after I picked up my ring from being repaired. I have my stones checked every 6 months to keep my warranty current. I've also requested they send it to a different place to be repaired and that hasn't helped. Since it has to be sent out for repairs it usually takes two weeks to get my ring back. I feel like Zales has had my ring more then I've had it. I just got my ring back 3 days ago and I looked down at my ring tonight to see another diamond has fallen out. This is horrible and makes me so sad!

Company: Zales
Country: USA
State: Missouri

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