Affordable Spa Covers.com
Avoid this company

Beauty & Appearance

I have had a terrible experience with AFFORDABLE SPA COVERS. I placed and paid for my order on Sunday 12/19, it was processed 12/20. Despite the claim on their web-site that they ship in 48 hours my cover did not ship until January 14th. This was after calling them or requesting assistance through their web-site a half dozen times. This company does not know how to communicate! To complicate my order further it was damaged in shipping. This was not their fault. Again 5 non returned calls before someone finally answered 11 days after the shipment was refused. How do you conduct business without answering the phone. I am still waiting for resolution and worse yet I am still without a hot tub cover. Do not use this company! They do not communicate to their customers


Company: Affordable Spa Covers.com
Country: USA
  <     >  

RELATED COMPLAINTS

Affordable Spa Covers.com
Avoid this company

Affordable Spa Covers
Won't Remedy Damaged Items Received - Pool Supplies

Affordable Spa Covers.com
Avoid this company

Affordable Spa Covers.com
Great experience! - spa cove

Affordable Spa Covers
I support this company

Affordable Spa Covers.com
Outstanding Customer Service - Spa Cove

Affordable Spa Covers.com
Clips do not hold up to the wind

Affordable Spa Covers.com
Slow, slow, slow

Affordable Spa Covers.com
Defective products

The Cover Guy - Prestige Spa Covers
Damaged spa cover shipped (was damaged with a forklift!), cover guy told me to contact shipping company, filed claim and shipping company will only cover 1/3 of cost... Now cover guy has no response and I am left with useless cover and $320 in the hole!