Affordable Spa Covers.com
Defective products

I ordered a spa cover with a lifter and thermal blanket from Affordable Spa Covers in June. After 2 months the thermal blanket stopped floating and the "bubble" on the blanket deflated. The price of the spa included the aforementioned items and their warranty is "bumper to bumper". When I called the let them know of the defect, I was told by Diane, Stacey and Alex that it was not their problem because the do not manufacture the thermal blanket. I was then given the name and phone number of the thermal blanket manufacturer and when I called them I was told they do not sell thermal blankets to Affordable Spa Covers. When I tried to call ASC back, they would not answer their phone. Do not order from this company! They do not stand behind the products they sell! Total scam! Very rude employees!!!

Company: Affordable Spa Covers.com
Country: USA

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