Diamonds International
Lack of support from customer service

Named the client support division of Diamonds Worldwide concerning the rock in a stone and tanzanite band my 22-year child purchased himself within the D.I. Shop in Naussau.

I approached the client support to obtain support using the rock shifting equally down and up and backwards and forwards within the environment.

I had been first informed this isn't a day to day band, which my child should be very difficult on jewelery. They created that declaration without confirming how usually the band was used.

Then they continued to express they might restore the band at my cost of delivery, fix and responsibility to come back it towards the U.S. For repairs. We reside in Canada.

After I noticed that responsibility shouldn't be a problem, because it was a fix, not really a purchase, then he when onto condition estimating the statement of selling declaring thirty days only.

I thought they have a summary of outlines, they never really might provide me the underside type of just how to start and also have this fixed.

I did so tell him that I had been providing the organization the advantage of the question having continue reading many sites the possible lack of customer support open to Stone Worldwide client, he mentioned that they're a global large organization and only have 1% dissatifaction with product.in my experience that's 1.1% to much discontent.

Our daughter loves her band, but be skeptical of that which you purchase, trigger when you abandon the shop, there's clearly no assistance!!!

Company: Diamonds International
Country: USA

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