365 diamond
Terrible Customer Service

My girlfriend bought my gemstone from 365 Stone in February. The ring came using the stone offset within the band. It had been delivered to become set. While delivered the band seemed to be okay so was used. A couple of days later the stone was discovered to become free and may be transferred backwards and forwards. A reimbursement was required from 365 once we had lost confidence within the band. It was declined as 365 Stone stated their plan was to only reimbursement on unworn bands even when defective. The band was delivered again to become set and delivered back to us, the stone was still free. 365 Stone really at-one stage insinuated that people might have relaxed the stone ourselves. This really is horrible and that I think the support from 365 Stone to become the toughest I've previously experienced. The band continues to be delivered this time around having a empty comments fall with no one in the organization experienced it suitable to apologise for almost any of the angry caused.incredible. For me people shouldn't make use of this organization for this kind of essential purchase.

Company: 365 diamond
Country: USA

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