Directv
Monthly Rate Kept Rising Without Notice
- 12-03-2012
- 24
Horrible services and customer service, direct TV: kept on increasing monthly payments for no reason and WORSE without notification, when called to ask regarding ongoing payment increase no accurate answer was given kept transferring the call to other staff members when asked to speak with manager same staff members answer the calls with a different name thats also illegal to do, and when I cancelled the services they offered to lower the rates and offered to provided free services and additional items for same price or lower. I wouldnt recommend DIRECT TV SERVICES to any body. And if you are currently a customer it try a change, you will benefit.
Company: Directv
Country: USA