DirecTV
Longtime Customer Disappointed by Equipment, Delays and Rude Service

I have been a Directtv customer for years. Being military every time we moved Directtv was a no brainer for the new house. I don't know what has happened to the company, but I am so disappointed with them. As soon as this contract is ended I will be looking for another service provider. Customer Service used to be the best! Now they are unfriendly, not helpful and almost rude! They have added more equipment to their installation and in the modern day you'd think they would have a way of it being less. It doesn't work as well as it used to, I hate the delay in everything! It is a shame that such a once great company has fallen so far!!! Guess I will be saying goodbye after years of loyalty!

Company: DirecTV
Country: USA

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