Directv
Bait and Switch on Monthly Payment Quoted Before Install

I contacted DirectTV when I received my confirmation letter and there was a discrepancy with the monthly payment. I had spoken with 3 different customer service agents and finally got what was offered, so I thought. Nonetheless when I got my first bill it was not what was agreed upon. I explained to the reps that if I was experiencing this type of service before they installed the equipment, I could only imagine what I am in for once I had the product in my home. I would not recommend DirectTV to my worst enemy. Definitely not worth the money. I should have kept Comcast where I never had an issue in over 8 years. DirectTV gets a big thumbs down in my book. Can't wait to get out of contract.

Company: Directv
Country: USA

  <     >