Directv
Operators Demanded SSN Before Answering Questions and Hung Up on Wife

Advertising

My wife had contacted Direct TV as we wanted to switch over from Comcast this morning.

What she got was rude and disrespectful operators. These operators demanded SSN's and other private information before they would even answer her questions. She was told that they would not even talk to her without a credit check and hung up on her. When she called back she informed the next operator that we wanted to compare service and price and that our credit was excellent. She was given an outrageous response that was so far out there that if I had access to this operator he would be on his way to the hospital.

So, seeing how I do not have access to your rude, foul mouthed, ignorant, operators. I have decided to inform the world via YouTube and have my friends republish on Facebook.

We have decided to stay with Comcast as even if we are not happy with them at least they are civil!!!


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Comcast
Satellite TV Lost After Cable Install and No Fix Offered

Eglobalwireless.com
Www.eglobalwireless.com Scam on the purchase of a $99 netbook - never delivered after purchase

Directv
Rude Operators and Bad Service, Would Not Recommend

LMI Direct, LLC
Consumer Report

DirecTV
Charged $108.90 for Mistaken DVR Order, Refund Never Received

DirecTV
Free Red Zone Offer Arrived After Signing and Was Not Honored

Directv
Charged $15 for Replacement DVR Remote

Directv
Representatives hung up while I asked for premium channel pricing

DirecTV
Switch Refused Because Customer's First Name Is a Single Initial