Directv
Service Cuts Out in Rain Plus Relentless Marketing Emails and Calls

The service cuts out every time it rains and the wind blows. The service cuts out and is scrambled in very light rain/wind and it is impossible to watch in moderate to heavy weather. Even on the clearest day, the delays between switching channels is maddening. When signing up for the service I was assured this would not be the issue, but it has been a long year of lousy television service.

In addition to the terrible technical service and reception, Directv relentlessly (every morning, noon and night) sends email advertisements. There have been a couple of occasions when Directv has actually called my cell phone to let me know a certain show was premiering. In the middle of my work day, I got a call about a TV show!

I have tried to reset the receiver for better service and asked to be removed from the advertisements in an effort remedy the issues I am having, but nothing has worked. Directv will happily send a tech out for the dish, but of course, it will be at my time and monetary expense. My expense for their lousy product! Also, if I remove myself from the spam marketing list, I would lose the promotional rate I am receiving. I refuse to pay a dime more this service.

Directv is truly an awful service with lousy customer service and relentless marketing. My advice is to avoid Directv at all costs.

Company: Directv
Country: USA

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