Directv
Reception loss in light rain and $320 early disconnection fee

Advertising

Total rip off. From service to customer service to support to being nickled and dimed to death. Their equipment only warranted for 90 days, what a joke. After that it's "oh we can set you up on a twelve month service plan for an additional $5.99 per month so service calls are free", what a scam. Had direct TV installed eight months ago, first placement of receiver was wrong so I had to waste four hours of my day waiting for them to return and place receiver in a different spot. Every time it rains a little hard, or a little too cloudy, or a little too windy reception is bad, usually several times a month. It's costing me $320 for early disconnection fee, but to me, well worth it to get this toilet of a company out of my life. Never, never, never, do business with a company that asks for your credit card number to keep "on file", you have no way out.


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Direct TV (DIRECTV)
Charged $480 Early Termination Fee After Buying HD Receiver

DirecTV
Extended Contract After Receiver Swap, Early Disconnect Fee Billed Anyway

DirecTV
Charged $460 Early Termination Fee Despite Protection Plan and Cancelled Service

Direct Tv
Promised HBO and Cinemax for $8 but billed $22

Directv
Rebate Problems, Repeated Charges and Address Change Delays

Direct Tv
Charged $267.51 for Equipment Already Returned

Direct Star TV / DirecTV - Greenwood Village, CO
Customer service is a joke!

Dish1Up
Lied from the word Hello

Direct TV
Free equipment offer triggered a new contract and penalty