Directv
Paying for Channels Not Received, Credit Denied Without Paid Technician Visit

I have not been receiving the channels that I have been paying for. I was told that I would have to pay for a technician to come out to check the service and until this happened, I would not get credit for the days without service. The supervisor attempted to make me buy additional services in order to take care of the issue. This is a catch 22. Either way I lose. This practice cannot be legal. I will follow up with other regulatory bodies and expose this practice.

Company: Directv
Country: USA

  <     >