Verizon
Activation Fee Billed Despite Promised Waiver After Canceling DSL

On July 9th I decided to try and use Verizon DSL. After not being satisfied on how the service was working I decided to cancel it the following day. About two weeks later after cancelling the service no contract I received a bill. The first annoying thing about this bill is that when I was speaking to the representative to get the scheduled date of receiving the service the rep had told me there wasn't going to be an activation installation fee. As soon as I open the bill there is an activation installation fee on the bill which was supposed to had been waived. I go and call the call center to see if anything could be done about this and the rude representative did not help one bit and stated there were no supervisors available they were busy. That was after being left on hold for quite some time. I will never get Verizon again with their fraudulent acts and I truly hope they if anyone else reads my complaints and other consumer complaints that they think about it twice before just giving money away to this fraudulent company. Like I always say you get what you pay for and from now on I would rather go with your competition and pay their price before going back to this fraudulent company.

Company: Verizon
Country: USA

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