Verizon Wireless
Charged activation fees on three lines despite free activation offer

Electronics and household app.

On June 18; I've ordered new wireless services with Verizon Wireless through the Verizon Wireless HQ Website. On the day I've ordered the Wireless service; Verizon Wireless was giving free activation. At the time of my bill date print, I was charged for activation for 3 phones, one for: $35.00 for the primary line, $25.00 for the secondary line, and $25.00 for the third line. I've called 6 times, and they claim that the offer ended, I've also sent a letter of this claim but it was never responded by Verizon Wireless. If the website said I was going to be charged then I would of stayed with my previous carrier Sprint. But since the Verizon Wireless site was giving free activation, that what I want to see on my bill. They keep saying that the offer ended.


Company: Verizon Wireless
Country: USA
State: Washington
City: Bellevue
Address: P.O Box 96082
Phone: 8009220204
  <     >  

RELATED COMPLAINTS

Verizon Wireless
New Phone Battery Does Not Hold Charge

Verizon Wireless
Satisfied With Service and Helpful Professional Representative

Verizon Wireless
Switched wireless account to spouse, now billed by two companies

Verizon Wireless
Customer Service Resolved My Billing Issue Well

Verizon Wireless
Prices Too High and Customer Service Unreachable

Verizon's Phone Insurance Is A Scam
Verizon Wireless Rips Customers off on Insurance Scam Ripoff

Verizon
Bills Over $400 a Month for Two Phones After Plan Upgrades

Verizon Wireless
Store Staff Very Helpful With Wireless Plan Problem