Dish Network
Free Channels Trial Ended Without Notice and Blockbuster Never Received

I signed up in July with a promo of free movie channels for 3 months and was told by one of your Customer Service Reps that after the 3 months I would have a bill increase of about $20. Turns out that not only did you not notify me that the 3 month time frame was up, I did not get the chance to cancel the channels OR decide to keep them, and I was billed a prorated amount for Oct thru Dec. In addition to that I NEVER received what I was promised and that was Blockbuster by Mail for 90 days... Which you technically still owe me. Your Executive office people were rude and nasty and even threatened to charge a credit card that I had removed authorization for months ago... Seems to me that not only did I not get what I was guaranteed to get and also that you operate in a shady manner with credit cards that you are not authorized to charge and I WILL be writing a long and detailed complaint to the BBB following this because I think your company is a pathetic JOKE!

Company: Dish Network
Country: USA

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