Comcast
Website Price Differs From Chat Agent Quote for HD Service
- 09-20-2011
- 6
I was looking to add HD service to my account. Comcast's website shows the products in my area (they ask for your zip to give you quotes). The site says it's $6.50 a month plus a $15 set up fee. When you try to order the service online, you're forced to chat with one of their so called 'customer service agents' who tell you the service costs $8 a month and the setup fee is $20. If you point out that they advertise otherwise, they tell you 'prices are subject to change'. What the hell? This is fraudulent, plan an clear - bait and switch advertising.
Company: Comcast
Country: USA
State: Oregon
City: Portland