DirecPath
Traffic shaping speeds slower than dialup - 3 Mbps Internet Package

TV & Radio

I was forced to use this iso since moving in to emerald palms 33186. The day they installed the internet the latency was at 250ms to yahoo.com, every third or fourth ping the latency jumps to over 500ms. I cannot use my voyage phone service due to traffic shaping.netflix streaming breaks up on the lowest quality settings. HBOGo.com streaming service is unwatchable. I cannot play eve online or wow due to latency. I cannot use citrix to connect to my office for work due to latency and packet loss. The only traffic that seems to work is web browsing. Anything else does not work or is shaped to nothing.

Speediest.net rated my internet connection an F - against all US national Carriers and a F against all global carriers comparing my broadband service to dialup. I am paying $39 a month for 3mbps service that is slower than 56k, when AT7T DSL is offering 6mb service in my complex for $19 a month.

If I had my choice I would be on DSL, in fact I am on the waiting list, but in the mean time would it be possible to at least keep the latency under 150ms and find a way to at least let me use my voip phone and stream netflix and hbogo? Is that really to much to ask?


Company: DirecPath
Country: USA
  <     >  

RELATED COMPLAINTS

DirecPath
Latency - Edge Platinum Internet

DirecPath
Internet too slow for streaming - 3 Mbps Internet Package

DirecPath
Internet unusable - 3 Mbps Internet Package

DirecPath
Poor ISP Qualtiy of Service - Edge Platinum Internet

WildBlue
Internet service that is worse than dialup ripoff

Intelious
Criminal record/background check service

Skyway Usa
Managers hung up on me and will not return my calls

Leaders Del Hogar
Sold me a laptop with a virus alredy on it n also gave me a second one that the crystals in the screen were broken n caused me to have no screen after 2 weeks of ownership

Windstream
Unbelievably BAD DSL 2 Years - DSL

DirecPath
Help - Internet