Direct tv
ATT-Direct TV

TV & Radio

We are attempting to bundle all our services—land line, TV, and internet from Time Warner to ATT / Direct TV. My husband negotiated the change and scheduled a call to install the dish TV services. ON the original install date,
Direct TV called to say they weren't coming as they didn't have the equipment.
(in the meantime, they called a few times to remind us of the scheduled service call). The install was rescheduled for today, and again, the same issue - not enough equipment due to high demand. I wold like to be in a business with such high demand and offer such poor service. Most companies behaving in this manner would be out of business in a short time. I guess the cost of entry and regulations to enter the satellite TV market are prohibitive. Time Warner wasn't great as far as customer service, but certainly beats ATT/Direct TV. Buyer beware.


Company: Direct tv
Country: USA
  <     >  

RELATED COMPLAINTS

Direct TV
Wrong Equipment Installed, Dish Removed, No Callback After Second Visit

DirecPath
HORRIBLE - Install

DirecTV
Back After Time Warner and Happy With Satellite Service

DirecTV
Installer Damaged Property and Still Could Not Install Service

Direct TV Dish Network
Unprofessional

Directv
Repeated Outages in Two Months, Cancellation Fee Dispute

Direct TV
Installation Appointment Cancelled at 11:50 for Lack of Receivers

Direct TV
Internet Never Provided, Extra $75 Install Charge and Cancellation Threat

DISH Network
Wrong Equipment Sold After Line of Sight Issue, Late Installer, Extra Fees

DirecTV
Installation Appointment Missed After Contractor Overbooked the Date