Comcast/xfinity
Unauthorized user on account/ppv movies on account that are not ordered

To begin with I've not obtained a statement in nearly 8 weeks in the mail. My bill each month was obtaining greater nevertheless when i named customer support I had been informed we delivered it out and provided answers of costs. I determined 3/26 to check on my bill online-which I'dnot handled since I have produced it soon after beginning support. I arrived at discover an infinite extra person put into my consideration that we could not eliminate or authorize. Ilooked further at-all the expenses I'dnot observed in weeks and arrived at discover nearly 600.00 value of adult on my account. This wasn't a normal business-day thus my choice was to speak online I used to be informed these films were requested online and perhaps somebody had compromised the consideration although not to fear they'd hold that consideration subsequently to contact 1800xfinity to deal with the problem and start to become credited. NOT I acquired the run-around informing me the additional consideration was only An error and had an identical account# nicely why was it under my title like a person account? Subsequently informed the films were requested from 2 containers in my own house and theres no feasible method any coughing might happen through comcast or their online services. No credit could be designed to my account or might they alter my bill# or boxes. Now show me how were films requested from my house when sometimes no body was actually there through the span of your day? I had been annoyed what's happening? How do you avoid this and just why may among your workers inform me something then somebody else another? Comcast is just a laugh I'm today calling law enforcement and my postoffice to resolve this. My fear is all of this might bedone in one of the employees. Time to change businesses.

Company: Comcast/xfinity
Country: USA
State: Pennsylvania
City: Carnegie

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