Comcast Cable
Can't get online billing right

Twice today, I've settled my Comcast statement online through Bank of America, and Comcast has didn't credit my bill. Both occasions, I've needed to leap through the exact same hoops to convince Comcast the statement have been compensated - I acquired a duplicate of the terminated check from Lender of America and posted it to Comcast. Subsequently Comcast however needed to "study" for atleast per month to determine where the cash choose to go before they'd credit my consideration, regardless of evidence they had obtained cash from my lender. Both occasions, the consideration gathered overdue charges while Comcast attempted to determine what it'd completed with the cash.

The very first time, Comcast stated I'd the incorrect bill amount put up with Bank of America. Nevertheless, online funds had worked effectively for that prior 6 months. After another many months of effective funds, Comcast today attempted to inform me that Lender of America got my cash but never settled them. The quantity of time I've lost looking to get acknowledged for funds I created promptly has created me mad with Comcast and its own inexperienced customer support team.

Company: Comcast Cable
Country: USA
State: District of Columbia

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