DirecTV
Frequent Service Outages and Slow Technician Visits Under 2-Year Contract

Direct TV is a total scam. They provide the worst service ever. I pay every month on time, and every month I lose service for a couple of days. Whenever I call to complain they treat me like crap and I have to fight just to get credit for the days I was without service. I don't understand what is so hard. I pay for channels, I should get channels. They never do anything to try to help and it takes a minimum of 3 days for them to send a technician out to fix the problem. Worst of all I am stuck with them because of a stupid 2 year contract. If I had any idea that the service would be so terrible I would never have agreed to it. I spend more time on the phone with customer service then I do actually watching TV. It's a total scam! They don't care about their customers and their equipment is garbage. I can get better service with a coat hanger!!!

Shame on you Direct TV!!!

Company: DirecTV
Country: USA
State: New York

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