Directv
Unreliable Satellite Signal, $70 Repair Fee and $75 Exit Fee

Direct TV is horrid! Beware! For the last several years I have had Comcast cable TV. Anytime there was a problem, a service man arrived promptly and a quick, free, friendly fix occurred. About 4 months ago my girlfriend and I moved in together, and she decided to go with garbage Direct TV. What an awful company. Full of lies, scams, hidden fees, etc.

The signal is totally unreliable except for local channels. It is literally a roulette game which satellite channels will come in that day. Given our busy lifestyles, it took 3 months for us to finally call and complain. The result of the call was that Direct TV wanted to charge us $70 to send someone to fix the issue. This was ludicrous to me. The service is not giving us what we are paying for. Then they said we could sign up for a service plan for $5 a month. What a scam.

Then we said we wanted out of our contract because they are not providing what we are paying for. They said it would cost $75 to break our contract even though the service is faulty. We are considering a small claims court complaint against Direct TV if we can do it. Any feedback on how to get back at this company would be appreciated. Direct TV is garbage!!!

Company: Directv
Country: USA

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