DirecTV
Billed $3.99 for Movie Download Supposedly From 2004
- 01-09-2011
- 14
I had DirecTV service but had to cancel because I moved into a friend's home that had ATTUverse. I ended my service in November and was told by a service rep that I didn't owe any money. I then received a bill from them for $12.98. Apparently some credits that they had given to me were no longer available since I cancelled my service. Fine, I paid it. Three months later I get another bill for $3.99. DirectTV claims that I downloaded a movie in 2004! I couldn't have "downloaded" a movie since I never had my set-box hooked up to a phone line. So, the only way I could have downloaded a movie, if I had, would have been through their customer service department - which would have captured the charge back in 2004! In speaking with them the only response they could give me was that it was a "valid charge." Really, those idiots are charging me for something from 2004? Hello, it's 2011 - yeah, that's 7 years later! Bunch of morons.
Company: DirecTV
Country: USA