DirecTV
Repeated Late Installers and Disabled Receiver After Service Calls

I have had Directv for almost 15 years. Recently, I have had to schedule three service calls to install one simple item. Now I need a 4th service call and the service is very unprofessional. First they have never hit the 4 hour window that they gave me. They have been late every time and the 2nd time they never showed up at all. This time they were late again and left without showing me how to operate the new equipment. The best part however is that none of it works; and the receiver that was working is now disabled. I was supposed to have someone come out that night but of course that didn't happen and now, unbelievably, I have to wait until Monday for the next incompetent moron. My calls to directv have been met with cynical apathy and that has furthered my frustration. I am now close to cancelling their service and telling everyone I know to stay far away from this bumbling, incompetent excuse for a tech company.

Company: DirecTV
Country: USA
State: Ohio
City: Beavercreek

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