GemsTV
Refund Violation - Tanzanite & Diamond Ring

I purchased a total of two rings off GemsTV this month (March). The first ring I paid $500.00 for and the pear shaped Tanzanite & Diamond stone was damaged. I returned it immediatley they refunded my bank card. The second ring I called and requested it for auction. I won, I recieved it, it had a severly damaged band. That was back on 3/24/10 for a total of $1615.95. Customer service keeps jacking me around telling me ten (10) more days on the refund. I called the BBB of Reno, Nevada 4/7/10. I hope someone can help me other that a lawyer. These people are shutting down next week.

Company: GemsTV
Country: USA

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