DirecTV
Charged Before Return Window and Refund Takes Eight Weeks

I had my Direct TV canceled, my choice, and a month later received the boxes to return the receivers with a note explaining I had to return these boxes within 7 days which I did. But Direct TV charged my account before the 7 days and now my checking account is in arrears, and I have to make up the $99 plus two check I wrote not knowing these a-holes were going to charge my account. When I spoke with Tony #U5748 he said it would take them up to 8 weeks to refund my money even though it was their fault. He said he would check and see why they bill me too soon. Yea like I can wait 8 weeks to even my bank account out. I am a working stiff and I can not afford to wait.

Company: DirecTV
Country: USA
Site: directv.com

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