Comcast
Horrible Follow through on resolving problems

This is actually the toughest follow-through on company issues. Something representative was delivered to change-out my cable package and smashed my Tv. Therefore he explained he could not discover the power-cable and he'd be back with one. Soon after we didinot notice something for some times, and being without service-we chose to connect the wire straight into television. That's whenever we found the rear wires have been yanked out. We named within the scenario about the 17th of January. It's today March the 14th and after-hours about the telephone with Comcast and numerous guarantees to obtain somebody out to correct the issue, and several times of awaiting a repetition to reach, there's not been one to appear yet. One escalations repetition has e mailed a lot of her superiors but still no-follow through. I work at home and utilize that region to exhibit educational DVDis to customers... So this really is today over 8 weeks that I've not had the opportunity to do this. If support is what you're searching for, or anticipating when you spend your large payment... There-no phrases to state my deepest sympathies for you, since this really is beyond disappointment.

Company: Comcast
Country: USA
State: Georgia
City: Lithonia

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