Comcast Cable
Awful customer treatment

Our support with Comcast Cable was mounted today and from the period I arrived home 6 hours later, used to do not need something anymore. I'd an interest container on my Television display having said that the Traveler Set-Top isn't approved to be used. Ok and so I named the amount which was about the display and what do I get? First customer support broker weighs on me. The 2nd one requires me to disconnect the wire package in the energy supply then connect it back-up after waiting one minute. I actually do it once, exactly the same interest package appears. I tell him that and he explained the specialist didn't shut the purchase after he mounted the container today. He explained he'd to personally and he'd me watch for one minute. He informs me to replicate unhooking and connecting the container. Nothing happens. Therefore, below it's. I invest 20 units about the telephone with this particular man and also the only point he is able to inform me would be to waiting a few hours to determine when the container works. What type of solution and answer is the fact that? When the wire worked and that I could view my Television once the man mounted the machine, I ought to have the ability view my Television six hours following the installation. What type of program resets itself and nullifies the very fact I they got taken care of first month of support and installing of the cable package. It's improbable that Comcast will pay me for that period used to do have no support despite the fact that I taken care of that support beginning today. This can be a laugh. If this is the way they handle their new client, I wonder how they'll handle me after I'd the support for some weeks. I'd like the wire support I paid-for today!

Company: Comcast Cable
Country: USA
Site: comcast.com

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