DirecTV
Beware signing contract with DirecTV

TV & Radio

Directv terminated the Arabic route line up six months after I enrolled together (June 1). I registered to be always a client together for that next 1 5 years offered centered on confidence that Arabic route line up isn't terminated.in exchange, the bundle enforces a particular quantity of National stations within the line up. Additionally they supplied me having a discount within the agreement. The support representative who closed me-up described I've nothing to be worried about regarding change in selection. Once they terminated, I talked with many customer support representatives This Might plus they supplied extremely unprofessional answers. E.G. Recommended that I modify my selection to another vocabulary (Colonial or oriental)! Additionally preliminary rejection (Kirsten) to delay the problem to senior administration, and reactions for example "we arrange the best to change the stations" (the term "change" was never described within the agreement. From the client's viewpoint, a customer can't suppose the term "change" entails like a complete termination of the funnel line up and diminishing National stations I've been getting combined with the bundle!!! Additionally they terminated the first supply discount for Amer. Programs. Today I've to pay for more to get exactly the same National stations that I'd in my own prior package. When I had been provided no correct bundle using the same cost, I required out and waiver of the charge. Administration declined using the impolite and conceited tone "we arrange the best to alter the stations". That is named negligence, price gouging and scam!


Company: DirecTV
Country: USA
Site: directv.com
  <     >  

RELATED COMPLAINTS

Directv
Beware signing a contract with directv - international programs

DirecTV
They don't hire wisely or train correctly

DirecTV
Changes in package

DirecTV
Programming changes

DirecTV
Poor service and false advertising

DirecTV
Bad Customer Service and False Advertisement

DirecTV
How can they spend so much on advertising and new customer discounts but nothing to retain customers

DirecTV
Consumer fraud!

Directv, Inc
Chamging terms of service

DirecTV
Gear cheated