Comcast
Late Technician, Unwaived Fee and Incorrect Bills

Technician came 6 hrs later than "window" given to us and we were promised a waived fee. Not only was the fee not waived but it showed up on the next three bills. Spent a long time on the phone trying to get things fixed only to struggle and fight the people who were supposed to be helping me. Of the first 6 bills i received at my new house, only 2 were correct. Each incorrect one was a hassle to change. I was promised returned calls from supervisors that never happened. I really despise a company who treats customers so poorly. To their credit, the last time i called i spoke with someone helpful (this was the only time but it was a welcome surprise).

Company: Comcast
Country: USA

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