DirecTV
Overcharged & misled

We named Directv only for a big change in the supplier we we are applying. We ask just how many containers could be mounted, might the DVR work with 2 rooms might one container work with 2 rooms and so on once we did not need containers in most the areas, they told us yes. We thought the support might perform just like another companies did and Directv could be cheaper. We request if we're able to stop if we were not pleased, they informed us yes, for as long it had been within thirty days we'dnot be billed something. Therefore the man found do the installation and immediately I realized I had beennot likely to be happy. He introduced 4 containers to become mounted in 4 areas. Stated he had a need to sculpt anything, he did also it got him 7 hours to obtain everything done. We were totally disappointed. Nothing was the way in which we wanted and we DIDN'T possess the DVR that will do the items we desired. We delivered the gear back. We received a statement for 450. We named them-and they stated, we've the gear there is nothing to be worried about that you don't owe anything. Nowadays I looked over my banking account plus they've drawn out $430, unauthorized. I named plus they stated it had been since we requested a DVR and ended early. I told him we delivered it back and we are informed we didnot owe something, he explained it didnot matter they'dnot set it back in. He then ask me easily would prefer to return to their organization they'd place it back in. We'll challenge that I doubt is going to do worthwhile. But I'll never, actually return or suggest them to anybody.

Company: DirecTV
Country: USA
State: Missouri

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