Direct TV
Service Out Until Next Week, No Sooner Technician Visit Offered

I have been a customer with direct tv for 3 years, and on 12/03/09 my cable service just stop working, so we did some troubleshooting and none of that worked. So it was suggested that I needed someone to come out and look at my boxes and to see if the wires might have short or something this happens every time it rains only this time the service did not come back on, do you know direct tv told me that they would not be able to send a technician out until Tuesday 12/08/09.

So I told them you mean to tell me this is an emergency and I can't get anyone out sooner than that. I also said that I wouldn't have any service and can't watch any tv until then, yet they are always talking about I'm a loyal customer and this is how they treat there loyal customers.

Well you know when they come out on 12/08/09 they will be in for a rude awakening I will be discontinuing my service. If you don't have direct tv don't get it's not worth the headache, cause when it rain, hails, sleet and snow and yeah when the wind blows hard you want hane any service and if you dont have that digital converter box you wont be watching tv because it goes off every time I dont know why I stayed so long but this was the straw that broke the camel's back.

And they are over priced I compared prices and theres another I will be getting soon and saving $75 a month so go figure, had to get that off.

Company: Direct TV
Country: USA
State: New Jersey
City: Newark

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