Direct TV
Converter replacement extended contract

The Primary TV DVR converter we were released quit functioning. After investing "permanently" about the telephone looking to get finished functioning again I had been informed that people needed this changed. We'd to attend to get a alternative to reach after which shipped the damaged one back. Again I'd to invest time-on the telephone obtaining the new converter operating.

Sometime later when calling Direct TV having a payment problem we discovered the alternative of the non-functioning converter today expanded our agreement another 2 yrs! We desired to stop the support but when we do, we've to pay for a charge to obtain using this lengthy agreement. Just how can they are doing that without telling people?

Company: Direct TV
Country: USA
State: Tennessee
City: Knoxville

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