Time Warner Cable Dallas, TX
Non responsive customer service

I've been a Period Warner cable client to get a period of time. For a long time today, I've been producing post-dated funds for my statement simply because they can't money my bank account about the particular day I needed centered on after I get a regular disability check. Therefore, my agreement together was for me to contact them regular, or delay till they named me, so that I really could provide them with my bank card for cost to get a particular day.

Their customer support happens to be missing, but recently I came across they will have included a brand new wrinkle. I named "customer support" two nights before to create my typical preparations to get a post dated cost. The woman got my data. I requested twice when the cost might emerge on the specified day which my support might stick to. Both occasions she stated, "Yes." Though I had been only a little uneasy with this specific repetitionis reaction, I got her term that she'd done what-ever job Time-Warner demands her to complete to avoid the disruption of my support... inCORRECT!

Yesterday morning, my support was disturbed. I named "client service" and talked to some lady who did take some time to examine my cost record, make sure I did so certainly make funds every 3rd Thursday of the month, apologized and restored my service. I believed, "okay, issue resolved."

INCORRECT! You know what, my support was off-again today. Therefore, I experienced the exact same program again and named Customer Support. The repetition I achieved this day wouldn't re connect my support since the repetition that I talked to a week ago didn't enter the post dated data properly, of course if I had been reluctant to create a cost nowadays, my support wouldn't be repaired. I had been aimed to contact "Selections" again.

Again, I named "Selections." I'd left a note yesterday day to get a callback since you can't talk to a whenever you contact. You have to watch for a callback. Well, they named today. I achieved the telephone too late, attempted to call-back, once more I acquired the saving to depart a note.

It requires 24 hours to get a callback from the boss. And, if you should be on another point with another phone, or, as in my own situation, outside speaking with a friend, you'll need to delay another twenty four hours for the call to be delivered.

I'm likely to properly utilize my twenty four hours. The moment I finish this entry I'm calling AT&T to possess them deploy U Verse.

Company: Time Warner Cable Dallas, TX
Country: USA
State: Texas

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