Hitachi
TV Under warranty, no service

Purchased a-50 inch lcd, went after about 5 mo, but nonetheless under warranty. Television repair center mentioned fairly typical issue n / this Television using the panels heading out. 2 of 3 panels went poor, Hitachi demands under guarantee that 3 be changed. Not a problem. Works out, however, these panels aren't in-stock at Hitachi and Hitachi doesn't have ETA on obtaining the components in. They additionally require the components be requested from their store when under guarantee, not other people.

I Have been with no Television for approximately per month 5, so that as of nowadays, theres still no ETA on once they may have this component. Might be a lot more months. Furthermore, they're reluctant to sort out another answer. They wont provide a loaner Television, or substitute the collection, or do other things. They believed to delay. Heck, I Would have a small 19-inch loaner Television simply to have anything to look at, and obtain some little use out-of my cable bundle.

Quite simply, Hitachi Television fails while under guarantee, Hitachi demands components originate from Hitachi, Hitachi does not create the component (they declare they are doing, simply no ETA on when it'll maintain existence again, might be ages and it has been already months). Hitachi reluctant to complete anything-but have me take a seat on my thumbs while I am burning $100 a mo on the nice HDTV bundle ostensibly for my walnut television stand, while Hitachi is hectic picking out reasons for why they wont give you the component for that Hitachi Plasma they might require originate from Hitachi. Repetition mentioned Hitachi doesn't have corporate plan how lengthy them place their clients through this pain before they substitute the merchandise and customer being held hostage. Amazing work, Hitachi.

Everyone, be careful. Something may split, and guarantee is just just like the proficiency of the organization standing behind it. I'd avoid buying any big-ticket products out of this organization.

Company: Hitachi
Country: USA

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