Direct TV
Constant Computer Calls to Update Card After Auto Pay Change

TV & Radio

I simply cannot wait until my contract expires in March. If I had longer to go I would pay the 300 or so just to send them down the road. In addition to boosting the volume to blast off levels for commercials in general and especially their own which I am sure they cut content to slip in for free, they are the most obtuse company I have ever come in contact with. The latest is that my CC expired for auto payment. I telephoned in a week and a half ago to change it and all was well. I keep getting stupid computer calls to update my card, EVERY DAY. I called in yesterday and the rep stated that the auto pay had to kick in for next month, paying for the two that I owe, and then it would stop. She tried to make the payment then and wanted my 3 digit security code again... I said that the guy I set it up with 10 days ago input the card and she should charge it from there... She states that she cannot. Every time I speak to these blockheads about the many problems I have had I tell them I am gone at contract's end... No one gives a crap.


Company: Direct TV
Country: USA
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