Direct TV
Unauthorized billing

Direct tv auto drafted money ($153.02) in Feb. After my service had been turned off and after I made a payment via a money gram to them, The statement they sent me did not have a "due date" on it. It was blank so, my service was turned off 3 days after I got that bill. I went to a money gram station and paid them the money. When I got home the service was connected. I didn't know the draft had happened until a month later! In March the same thing happened even though the assured me that I was not signed up for the "promotional rate" (which requires them to sign you up for auto withdrawal payments). They drafted me again for $121.53 in March after I made ANOTHER money gram payment and my service had been disconnected! So, they stole money from my account twice! I had to cancel the service and they are charging me in access of $400 to do that! Even though I faxed them the money gram payment information and they had records of the withdrawal from my account, they still would not refund me my money but made sure to charge me for breaking the contract! I thought the purpose in paying in advance was so that we do not have to sign a contract! Direct tv is a rip off in my eyes!

Company: Direct TV
Country: USA
Site: directv.com

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