DirecTV
Scam artists

We realized that the sign on our Directv supplied DVR wouldn't move forward away from%, even though additional Televisionis attached to the standard devices worked great. We talked using the first tech-support worker who'd people to disconnect the ability supply and reconnect in 15 seconds. Nevertheless the exact same issue, therefore he submitted us to a different tech-support individual who suggested that the download was delivered 7/17/08 and we are the Next client she talked with getting the same problem since that time. She did a check on that finish subsequently agreed to deliver something representative out for that charge of $79.99. I WOn't purchase anything they produced. I subsequently talked having a boss, Shannon, who ostensibly provided the same. I told them to stop the support, when I WOn't purchase an issue they produced. She stated the gear was just justified for 3 months, though I'm committed to maintain their support for just two decades since I obtained this gear (that they broken) of course if I'd like something plan-it might charge $5.95 monthly and that I might nevertheless need to spend the $79.99 charge. I intend to also email a proper problem to corporate tomorrow. This really is yet another instance of bad customer support along with a method for these struggling businesses to create income - by taking from their clients.

Company: DirecTV
Country: USA
Site: directv.com

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