Direct TV
Illing issue
- 07-15-2009
- 14
I'd support for 3 months. The 4th week didn't work on all. It got 5 clls simply to get my bill ended and obtain a container sent to obtain their reciever back. I had been released a credit of 96.78 having a credit balance of 58.46. That harmony I've a duplicate of about the last declaration I'd obtained and promiced I'd be returned in 6-8 months. The exact same reaction each time i named until SEPTEMBER 14th today my credit has dissapeared completely and that I am informed I OWE THEM 3.54. I named the 800 num and was impaired trnfrd from revenue (they mentioned they do not possess a primary point to customer support! Are you kidding me. I allegedly talked to some boss 'joe' identification 9314 that says everyone i talked to formerly was wrong in informing me I've a credit due and that I do owe 3.54 dollars. He claims do not fear, we wont push it for 3.54 but I wont remv it from your own statement and that I can't remv your cc out of this acc. (formerly advised it'd be studied off) more often than once. How can the corporation remain in company? One-rep actually asked me if my paswrd was XXXX??? Then I'm told I'll get a credit AGAIN of 58.46 and 6 months later they're attempting to inform me I OWE THEM. Just how can they escape with this particular? This individual 'joe' had NO APOLOGIES for that support no longer working - no-line of view due to their satalite at-all! Incredible that it worked for 3 months to start with. I may send a duplicate or e-mail backup of statment. Upload structure failed.
Company: Direct TV
Country: USA
State: Colorado
City: Greenwood Village