EHarmony
Deceptive practices and laughable customer service

I've had a continuing issue with eHarmony going back 2 yrs. I registered to get a six-month time. I attempted for that first 3 months to make use of the machine, and not once spoken to anybody. I then just continued the view once per week but still no improvement. I attempted to obtain in a few occasions towards the view also it would not allow me to, and so I thought they ended my membership. Well I had been very amazed to discover these were nevertheless charging me via a payment organization. I really couldnot find their number therefore after trying to find each day, I came across several, and named. I spoke to some customer support individual in Ky or Tennessee, simply to discover the only path I really could quit this payment (for support I had beennot obtaining) was to create a notice to somebody in Pasedena, Callifronia. The client service individual actually acknowleged that used to do not make use of this support, and he or she could not actually access my bill in the beginning. I had been delivered no email declaring they were likely to continue my membership. I delivered a notice with no reaction. Used to donot notice something and thought anything was solved, not really a possibility. I stayed charged with a business named Bill Me Later, and informed them I'd not purchase anything used to do not obtain. I registered and taken care of the 6 months. I tried speaking with eHarmony after investing an entire evening about the telephone along with a guarantee of an email without any reaction, and being informed they'd possess the scenario looked after. Today this Statement Me Later organization has switched me directly into a group company. I've never not settled a statement in my own existence, but I'll not be co-erced into spending money on anything used to do not obtained, had difficulty rescheduling, and lied to at actually stage! I 've published characters, attempted speaking with customer support, and am today being harrsassed due to eHarmony. Please don't utilize their view, it requires benefit of unhappy people, and takes their hard earned cash!

Company: EHarmony
Country: USA
State: Illinois

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