DirecTV
False representation and failure to fix problems

I named a promotional quantity for what I believed was DishNetwork to obtain my support quantity decreased and was subsequently informed that I really could not obtain a cheaper price with Meal but since Meal and DirecTV were exactly the same organization since they might change me to DirecTV also it could be $35 per month. I'd the specialist emerge who turned up in the incorrect moment and spen more than 6 hours trying to deploy the DirecTv. After instillation issues were okay to get a handful of months then I received a statement for $87 and that I considered well perhaps there's some launch charge I didnt recognize or anything. I waited after which the following month the same $87 I talked with lots of people and was rudely transferred and pressed down on others for over one hour before one hateful woman ultimately informs me I've to register for discounts easily believe I'm likely to get that cost. And so I subscribe to discounts that it claims may appear in 2 months. Which means it'd be 4 weeks of spending significantly more than twice what I had been informed. I protest and consult with more individuals and nothing happens then my directtv stops functioning properly. I'm not longer obtaining regional channels plus some additional channels which are suppose to become on strategy. I devote per week calling losing 1/2 to an hour or so every single day looking to get the channels to function and that I am informed they'll expidite it to somebody who might help and they'll have it looked after. I wait per week, nothing happens nobody associates me and also the stations don't function. After I call-back they inform me to attend longer. Per month passes, the payment continues to be fixed after I stuffed a formal complaint notice. I contact simply because they still can't obtain the nearby channels to function, they've been misrepresenting themselves, and that I am don't I'd like it ended. I talked with many individuals plus they all advised me they were sorry but I'd need to spend $400 to obtain it ended. I told them I'd obtain a lawyer plus they chuckled and stated it'd be $400. This type of person lying criminals, they intentionally deceive me, they're unable to supply the service I ought to be obtaining and they'll not allow me stop the support.

Company: DirecTV
Country: USA

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