DirecTV
Lied to about local channels

On October 22, after I named DIRECTV to obtain info in my own procedure for making the decision on changing from Wire to DIRECTV, I particularly requested about obtaining local Texas stations. I had been informed that I really could have them, I simply needed to signal a waiver and wait four weeks. The revenue lady stated the neighborhood cable business had a monopoly about the nearby stations, that the FCC was needing them to stop by February. The revenue lady gave me a good deal, and so I went forward and registered for support. Among my co workers lives near me, same region, same zipcode, has DIRECTV plus they obtain the nearby Texas stations, plus they never experienced any waiver procedure to obtain them.

A couple of days after installation, I had been speaking with a man who used-to deploy Satellite Television support in my own region, and he explained that everybody he fresh, lately, have been refused local stations. At virtually no time was I educated from the DIRECTV revenue lady that only one out-of 5 waiver requests are authorized.

For That previous week, I've been having just about every day email communication with customer support representatives from DIRECTV. The very first reaction to my issue about the waiver was that only one in 5 demands are given, which it's not DIRECTV that's any control over this case. This is actually the newest email reaction with this topic: "I am aware your disappointment with not having the ability to get regional stations in your town. You may already know, we-don't bring residents in your town at this time and we-don't actually have ideas to include it to the selection." He mentioned the waiver request posted on my account hasbeen delivered to Ny and LA. He also mentioned he understands nothing concerning the FCC needing the neighborhood cable organization to stop their monopoly about the local stations.

When they do not bring regional channels in my own region, then why was I informed that I really could obtain the nearby Texas stations, and just why does my regional co worker have them?

Today I am locked in to a 2-year agreement without any ABC, NBC, CBS, MONK, CW, etc. I anticipate that I'll will have to buy a brand new outside aerial to get these stations, after which I'll need to utilize an old VCR to report my sequence applications when I'm not able to view them reside. Our support contains 2 DVRs, however they wont report stations off the aerial.

I'd be really involved to understand if other people continues to be fooled regarding regional stations within the outlying regions of Dallas, Texas.

Company: DirecTV
Country: USA

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