DirecPath
Direcpath - DirecPath

Directpath has changed completely to digital cable which is not bad. What sucks is how they advertised this change. They left a flyer on the door. How backwards is that? A company that deals in this century would advertise this change on their website when you log into your account on on the bill that is sent to you each month. Then we have updated our phone number on the account before and they fail to make the update. They suck big time and if my complex gave us an option on who to use we would never in a million years choose them. They have the worst customer service. We called to set up the new service only when we had no picture anymore but their logo bouncing all over the screen. They said that the earliest to come out to us next week. They have a service tech out here everyday in our complex. You would think that providing good customer service is important to them and they would give us an earlier time frame since the tech is here already. They do not care about the people who pay their bills. If you have a choice do not choose them.

Company: DirecPath
Country: USA

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