ATT Uverse Fort Worth
Unauthorized Charges

I have had ATT Uverse for nearly annually today. I've all of the bundled providers an individual might request, voiceoverip, instant, U200 bundle and broadband service. Since September my statement continues to be sky-high, but used to do not necessarily wonder why, simply believed the providers I'd were the trigger just after getting a bill March for over $700. After being on-hold with ATT for about one hour and talking with around 7 individuals who had no idea of the things they are now being taken care of, I then found out that i california sbeing billed for purchasing adult films for about six months. I informed ATT that I've not requested any films since I have had the support, and just why must after I may visit Walmart and hire them for $1 completely new. They informed that yes these were requested from my house, however the humorous component is the fact that while I had been speaking together and worrying there have been 3 more films billed that same-day, in the period I had been about the telephone. Therefore after two times a specialist named and that I described the what is happening. Are you aware that ATT is providing it is clients restored/employed Uverse containers? I understand after I registered for support these were suppose to become fresh, i never closed something on getting used equipement. Additionally I had been informed that there may have now been a crossed sign using the prior operator of the containers. At this time they're nevertheless not prepared to acknowledge for their own error and reimbursement me nearly $1000 since sept. Oh did i note that almost all of the time these were requested that my children have been in college 8 hours, my spouse operates all day long and that I am outdated as well as in university full-time.

Company: ATT Uverse Fort Worth
Country: USA
State: Texas
City: Fort Worth

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