Direct TV
Direct TV Sucks-Total Rip-off

I created the error of benefiting from a cincinnati bell provide that incorporated Direct TV company. I just held the support for five months.

I had been delivered two containers by Fedex to come back my several converter boxes in. Two nights later, Direct TV required nearly $500 out-of our bank account. Which was $310 for that converter boxes and nearly $190 for regular service and costs for five months support.

I sent the converter boxes back and today they are showing me it'll occupy to 2 weeks to obtain my reimbursement for that gear back. That's undesirable!

If you should be considering becoming a member of Direct TV support, please do your study and have lots of concerns. Obtain as numerous of the solutions while you may written down. PLEASE BE CAREFUL!!! These men do not mind tearing you down for anything they are able to get.

I'm attaching many emails to exhibit you how inexperienced their customer support office is really.

Anthony,

Cheers for that response. It is a disgrace that you simply work with a business that's this type of large rip off. I'd handled you men once before also it got me three months to obtain one to acknowledge that my delivered gear had been inside your factory the entire period like I stated it'd been. I ought to have identified much better than to register along with you folks again but all of US make errors.

I ought to have browse the Primary TV Hurts sites before I closed up in the place of after I registered.

Because itis apparent that you're likely to maintain my cash hostage for 2 weeks, that provides me sufficient time to document grievances using the BBB, the FTC and also the Ohio Attorney General's office. Additionally, it provides me-time to convince you that I had been overcharged for the providers from morning Number 1. I registered with cincinnati bell to get a package that involved your solutions. I'll even be processing a problem together.

I had been designed to get unlimited phone providers, your services along with a wireless web community support for around $85 per month. I had been billed significantly more than that by you alone.

Incidentally, I just applied your providers for 5 months. I'll forward a duplicate of the flyer marketing the offer. Then we are able to begin referring to just how much you borrowed from me to get a reimbursement of the overcharges.

I really hope as possible tell by this mail that I actually donot plan of waiting in your reimbursement silently. We both realize that both month watch for a reimbursement is BS. Direct TV must discover this is of Customer Support. When they invested half the power they utilize tearing everybody down on attempting to released an excellent item they may get someplace.

Ed Harvey

—From: DIRECTV Customer Support

To: ed9857@aol.com

Sent: Friday, 2 Feb 12:10 pm

Re: returning gear [Reference #: 090119-000039] [Reference #: 090130-000952

Reaction (Anthony D. - 100134632) - 02/02 09:10 AM

Dear Mr. Harvey,

Cheers for creating people back. I am aware your worries concerning the reimbursement you are yet to get. As mentioned, you'll obtain your reimbursement in 6 to 2 months in the last monetary deal in your consideration. This method nevertheless, can not be facilitate.

Really,

Anthony D.

Staff ID 100134632

DIRECTV Customer Support

Client (ed harvey) - 01/31 April: 55 PM.

It did not consider you 6-8 months to consider nearly $500 out-of my banking account without any advance notice. Why must it be appropriate for you really to consider 6-8 months to come back it? I want and need the cash you borrowed from me ASAP.

Ed Harvey

From: DIRECTV Customer Support

To: ed9857@aol.com

Sent: Lay, 31 Jan 6:08 pm

Re: returning gear [Guide #: 090119-000039] Discussion Thread

Reaction (Brandon T identification 402635) - 01/31 April: 08 PM

Dear Mr. Harvey,

Thanks for creating back. I observe that you delivered the devices and also the credit hasbeen put on your consideration. Please let 6-8 months in the last monetary deal, 1/28, for that reimbursement to be prepared. Thanks again for publishing.

Really,

Brandon J. 402635

DIRECTV Customer Support

Client (ed harvey) - 01/30 07:10 AM.

I had been just examining directly into observe where my reimbursement reaches. Both containers were sent to you on 1/23/09 at 12:21 pm

Cheers,

Ed Harvey

In a note dated 1/20 3:00: 37

Company: Direct TV
Country: USA
State: Ohio

  <     >