Direct TV
500.00 unseen charges

Business & Finance

Our 86-year old father registered for providers with direct television plus they served themselves to his charge card for 500.00 he was therefore frusated using their support he terminated in 14 days. Being unsure of the however of 500.00 overcharge. N29.99 per month is nearly 600.00

Date: Friday, July 24 1:30 PM

From: DIRECTV Customer Support

To: klear09@fuse.net

Subject: RIP-OFF [Reference #: 090723-001121]

Topic

&

Rip-off

Conversation Thread

&

Reaction (Mabel Lyn V. - 100094647) - 07/24 10:30 AM

Dear Ms. Kathy,

Thanks for publishing. I am aware your problem concerning the costs in your dadis

DIRECTV consideration. I simply need one to realize that the your dad decided to register

For that support however disconnected it inside the contract interval therefore an earlier

Termination charge was charged.

Please realize that DIRECTV somewhat savings the buying price of gear and

Installment so we request clients to accept a development dedication of 12-24

Weeks efficient once they take and trigger support. I observe that you triggered

Gear on 05/04/09 and in those days your dad decided to a of

Development contract. Because the consideration was terminated the charge was billed.

To find out more on development agreements please visit our site at

Directv.com/contracts.

Continue, underneath the conditions of the DIRECTV Customer Contract, once the

DIRECTV company is terminated all exceptional costs are charged towards the approach to

Cost we actually have on document. The Client Contract can be obtained online at

Directv.com/contracts. Please see-the Payment Upon Cancellation area for

Extra information.

We've discovered that the costs we've charged are appropriate and legitimate. DIRECTV is

Not able to recognize your credit demand.

Thanks again for writing.

Truly,

Mabel Lyn V.

Staff ID #100094647

DIRECTV Customer Support

Catch-up to 14 activities each week this drop with NFL SUNDAY SOLUTION, available nowadays

At directv.com/nba.

Client (KATHY KATHY) - 07/23 July: 50 AM

Our 87-year old dad requested your providers, and didnt enjoy it, do to being

New to the new stations and all of the computeized programing. He had

Assistance for perhaps a week, i simply experienced his bills and you charged him

Nearly 500.00. It has to be wrong they didnt even give him a drive they

Employed their neiobors aged one. The bill is on 5/26/09 could you please bring your

Focus on this account and reimburst him... Joe lear 8473 monroe ave

Cincinnati ohio 45236... 513-793=1003

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Company: Direct TV
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City: Cincinnati
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