Direct TV
Told to Pay 280 Before Bill Due, Callbacks Never Came

Direct TV wants me to pay a bill that is not due for 10 more days. I have a past due balance of 141. To restore service, they will not restore it until I pay 280, but my statement says that is not due until the 25th of the month. Today is the 15th.

Direct TV has never had good customer service. I have put in 4 calls to them today. They claim that in order to talk to a supervisor, they need to take a call back number and return your call. It has been 3-4 between calls and I still have not received the call back they promised.

Do not use Direct TV. Stick with your local cable company and you are sure to have excellent service compared to Direct TV.

Company: Direct TV
Country: USA
State: Arizona
City: Lake Havasu City

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