ATT Uverse
Very Bad Service

TV & Radio

Our installment for ATT u verse was planned to happen recently Dec 9th. The specialist named before coming and was quick and enjoyable when he turned up. After strolling through my home he recommended me he'd to depart and could be in 30-45 minutes to visit the centre for the community. He came back as guaranteed, however quit again for another half an hour. This time around he delivered to inform me he'd negative information he can't do the deploy nowadays since he wants somebody in the "INR" division to repair the change in the centre... Whichever thast implies. He explained they'll 'probably" "perhaps" "possibly might emerge tomorrow, plus they might have him "probably" "perhaps" return tomorrow to retry the mount. I expected him to verify visits before departing regarding understand basically had a need to alter my routine to accommodate them again. He explained he'd I would like to understand before he quit. Well he lay in his vehicle perhaps about the telephone for around half an hour then went down. Which was last I've seen of him. I named the mail centre to discover that which was happening and was recommended the specialist couldn't have set me-up for another deploy day tomorrow since ATT was rescheduling currently planned visits and never arranging fresh visits before "ton" of issues was fixed with Uverse. I had been provided a telephone number towards the criticism division named the "Conserve" division simply to obtain a registered information stating these were not taking any fresh calls or communications because of issues beyond their handle and also to call-back in a later period. I named Direct TV and had my support reinstated quite easily and obtained another DVR, 3 months HBO/TMC/Showtime/Celebrities, plus two, one-year extended discounts complete 23.00 / month for 12 weeks. ATT you're really unorganized and terrible with conversation to clients. To date no body has experimented with contact me from ATT concerning the issues.


Company: ATT Uverse
Country: USA
State: Texas
City: Fort Worth
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