DirecTV
$300 Cancellation Fee, Retention Offers Only Came at Cancelling

I am having the same problem with Direct TV. I am trying to cancel my service and am getting the same $300 cancellation fee for the supposedly "2-year" agreement. When I contacted them to see what they could do to keep me as a customer, they said to check my email for promotions. However, the day I tried to cancel, they offered me $50 off my next bill, $10 off each bill for 12 months and free HBO and Starz. It's too late; I already signed with another service. Had I been offered these before, I wouldn't have shopped elsewhere. My new provider honestly told me about their 2-year agreement up front!

Now I am in a fight with Direct TV. I will contact my bank and dispute this $300 fee as well.

Company: DirecTV
Country: USA
Site: directv.com

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