Dish Network
Horrible customer service

I've been having an ongoing problem with my Dish Network service. I get intermittent long bursts of visual and auditory static, and the colour often reverts to black and white. I have been trying to correct the problem with the Dish Network customer service dept., and have had all kinds of horrible interactions, from waiting on the phone for someone to pick up, rude employees, one of whom refused to let me speak with a supervisor and actually hung up on me, and having the automated service CHANGE my service appt. Window without my permission or notifying me. I can't seem to get anyone to address my problem. I am thinking of switching to Direct TV.

Company: Dish Network
Country: USA
Site: dishnetwork.com

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